Platform Terms

Terms and Conditions

Effective Date: May 15, 2026. These terms define legal use of DentistExpand website, data products, and services.

1. Acceptance of Terms

These Terms and Conditions govern access to and use of DentistExpand website, data products, and related services.

By accessing or using the platform, you agree to be bound by these Terms. If you do not agree, you must discontinue use.

2. Services and Business Purpose

DentistExpand provides business-oriented data tools and dentist contact datasets for lawful B2B prospecting and outreach workflows.

Service features may evolve over time, including updates to data fields, filtering capabilities, and platform interfaces.

3. Account Responsibilities

You are responsible for maintaining account confidentiality, securing credentials, and limiting access to authorized personnel.

You agree to provide accurate account and billing information and to update it when changes occur.

4. Data License and Permitted Use

Purchased data is licensed, not sold. The license grants internal business use for your organization’s lawful marketing, sales, and research activities.

Unless explicitly authorized in writing, you may not resell, publish, sublicense, redistribute, or create a competing dataset from delivered records.

5. Prohibited Conduct

You must not use the platform for unlawful activity, fraud, harassment, spam abuse, or attempts to bypass security controls.

Automated scraping, credential sharing, unauthorized API use, or reverse-engineering of protected systems is prohibited.

6. Outreach Compliance Obligations

You are solely responsible for campaign execution and legal compliance, including CAN-SPAM and other applicable privacy and communications laws.

You must honor suppression requests, maintain unsubscribe functionality, and avoid misleading or deceptive messaging practices.

7. Data Quality and Performance Disclaimers

Data quality metrics, verification indicators, and deliverability references are directional performance measures, not absolute guarantees.

Outreach results vary based on sender infrastructure, content quality, segmentation strategy, and recipient-side filtering.

8. Orders, Pricing, and Payment

Pricing, lead counts, and package availability are displayed at purchase flow entry points and may be updated from time to time.

All payments are due at checkout unless otherwise agreed in writing for enterprise billing arrangements.

9. Refunds and Remediation

Refund and replacement handling is governed by our published Refund Policy, including evidence standards, eligibility windows, and proportional remediation rules.

Where applicable, validated claims may be resolved through replacement records or proportional refunds for confirmed invalid portions.

10. Intellectual Property

All platform content, branding, interface elements, and proprietary workflows are owned by DentistExpand or its licensors.

No rights are granted except the limited rights expressly described in these Terms.

11. Suspension and Termination

We may suspend or terminate access if we reasonably believe these Terms are violated, payment is disputed in bad faith, or platform security is at risk.

Termination does not remove obligations that by nature survive, including payment, compliance, confidentiality, and legal-use restrictions.

12. Limitation of Liability

To the maximum extent permitted by law, DentistExpand is not liable for indirect, incidental, special, consequential, or punitive damages.

Aggregate liability related to a claim is limited to the amount paid for the specific order or service giving rise to that claim.

13. Indemnification

You agree to defend, indemnify, and hold DentistExpand harmless from claims arising from your unlawful use, non-compliant outreach, or breach of these Terms.

14. Governing Law and Disputes

These Terms are governed by applicable contract law principles in the designated service jurisdiction, unless mandatory local law requires otherwise.

Parties should attempt good-faith resolution before formal dispute action.

15. Changes to Terms

We may revise these Terms to reflect legal, technical, or operational updates. Revised terms become effective when posted with an updated date.

16. Contact

For legal or terms-related inquiries, contact us via the Contact Us page with subject line: Terms Request.